Retail and Hospitality – How can digital products help you? featured image

On the 5thof February 2019 Scaffold Digital will be attending the SMART Retail and Hospitality show in the Europa Hotel, Belfast. SMART Retail and Hospitality is a show designed to help providers in this sector to understand how digital solutions can help the day-to-day running of their business, to form partnerships and create a better customer experience.

If you’re going to be there, please do come and chat to us, you never know what comes of a quick conversation!

Or if you’re interested in attending you can find out more information here:

At Scaffold Digital, we are passionate about creating long-term partnerships with our clients to help digitally transform their business. We understand that most businesses need a reason to commission software projects, it is about return on investment. That is why we develop bespoke software solutions for many reasons some being, to help clients generate revenue, utilise man hours and revolutionise how they interact with their customer base and staff. The success of the solutions we provide is as vital to us as it is for the business who commissions the project. Ultimately, your success is our success, this is why we will always be 100% dedicated to our clients, regardless of sector, scale or objective.

So, if you were a new client walking through our door today, what would we ask you? How would we make a start on creating a partnership that is beneficial for you, our potential client?

  • What is your plan for the next 12 months?
  • What are your objectives?
  • What is the end goal?
  • If any, what does your current digital infrastructure look like?
  • What do you need from your digital partner moving forward?

All of these questions will allow us to get a clear picture of your digital road map and how you hope to achieve that. We would hope that after this information gathering session, we would be in a position to propose how we envisage us working with you to achieve your goals. However, sometimes, in a small number of occasions we might not be the best fit for you and if we truly believe that to be the case, we will tell you that too. We will point you in the right direction to ensure, we are always advising what we believe will achieve the best outcome for any potential or existing client.

How can our digital solutions benefit you?

There are many ways companies can use digital products to transform how they do things day-to-day. One way in which we helped local company Shelbourne Motors is to totally re-build an aging platform used daily by every member of their team. At a top-level they needed new functionality, time-saving processes for their sales team and a robust platform that could be extended at any time. With clear goals in mind, this is what we ultimately created for Shelbourne Motors. They no longer need to spend a lot of time filling out numerous spreadsheets, laboriously tracking sales throughout the business and externally managing their HR process. The system we have provided them with takes care of all of this and more in a much more effective and efficient manner ultimately saving on costs.

To find out more about how we helped Shelbourne Motors, see the following video:

As a business the questions you need to ask yourself some questions:

  • Can I make one or numerous processes quicker by digitising them?
  • Would this investment ultimately save time and money?
  • Could I save the amount of time my staff members spend carrying out certain tasks?
  • What is important to our business?
  • Where do we want to be in 12 months and how do we get there?

If you can’t answer all of these questions on your own, approach us, we can help you to devise the most appropriate strategy to suit your business based on how we ultimately answer these questions. These questions usually lead to a lot more questions, which will allow us to get the level of detail you need to make a strategic decision about how you should proceed into the digital world over the next 6, 12, 24 months or for how ever long you need us to support you.

We offer services, such as bespoke software development, app design & development, website design & development as well as a number of support services that will offer you and your business the stability you need to know your product is in safe hands. To find out more about the service we provide see here:

Alternatively, we are always on the end of the phone, so please do feel free to call us on: 028 9252 8155.