OBJECTIVES
Ulster University wanted to develop an app that would assist people living with dementia, their carers and families to create a digital memory book that allowed them to take and store photos, videos and sounds. The app was solely designed to become a safe place for users to store their memories and have a reference point to spark conversations and make connections with people about their past. A vital part of this project was that the app needed to be developed completely with the user in mind, the core service user of this app was going to be a person living with dementia. Therefore, the success of this project relied on Scaffold being able to work alongside organisations such as Dementia NI and the Health and Social Care Board to fully understand how people living with dementia use mobile apps and how they use mobile apps to better their quality of life. During this time we were able to work closely with people living with dementia to design an app that focused on 3 core features: Uploading of media such as photos, videos and sounds, adding notes to the media uploaded to help jog the users memory and also add voice notes alongside their media were appropriate.
During the design prototype stage Ulster University also wanted us to carry out an eye tracking study to ensure the app we were designing was as best as it could be for people living with dementia. This process allowed us to track the eye movements of the end user which in turn allowed us to quickly know whether the user journeys we had created were easy to use or not. Our design team were then able to study the footage taken and make changes to the design to better accommodate how the app might be used in the real world. Alongside the core functionality of the app we also had to develop local storage facilities to ensure it was as easily as possible for users to store a copy of the app and its content to their device through iCloud or Google Drive. It was very quickly evident to us how important memory book style apps were to people living with dementia and their journey, so we wanted to ensure users could also restore a recent copy of the app should they get a new device. The new InspireD app also had to be heavily integrated with Google Firebase. Allowing Ulster University to gather information every time someone carries out an action in the app and manipulate the data for research purposes. Lastly, the new InspireD app was also going to be reviewed by Orcha and had to achieve a ‘green’ score to be featured in the HSC App 4 Dementia store.
